Shin Kong Wu Ho-Su Memorial Hospital|Harnessing AI, ChatGPT and VR to Optimise Workflows, Diagnosis, Training and Development
Shin Kong Wu Ho-Su Memorial Hospital|
Harnessing AI, ChatGPT and VR to Optimise Workflows, Diagnosis, Training and Development
By Yileng Huang
2023-11-08
Fujifilm CAD EYE endoscope provides real-time polyp detection to expert level (Photo by Shin Kong Wu Ho-Su Memorial Hospital)
Shin Kong Wu Ho-Su Memorial Hospital (hereinafter SKMH) has established its artificial intelligence research centre to introduce various AI technologies for different projects, demonstrating its determination to become an intelligent hospital. Currently, it has implemented Microsoft Azure OpenAI to provide pre-operative risk assessment, introduced advanced AI medical devices to help doctors identify lesions, and incorporated VR and generative AI into training courses for new staff. SKH's smart hospital solutions will be on display at Healthcare+ Expo 2023.

Pre-operative Risk Assessment for Complications, Powered by ChatGPT
SKMH has partnered with Microsoft to improve data integration, apply AI technology and enhance information security measures, becoming the first hospital in Taiwan to use Azure OpenAI (ChatGPT) for high-risk anaesthesia cases and pre-operative safety by analysing a large amount of data from patients' pre-operative check-ups, enabling the medical team to identify and manage risks that may lead to surgical complications in advance. Anaesthesiologists are also able to identify and manage risk factors that can lead to surgical complications.
Anaesthesiologists will also be able to provide timely and more accurate patient information during assessment, helping identify risks that could lead to cancellation or interruption during the procedure and improving patient safety. The technology has entered the validation phase and is expected to be in use by the end of this year. In the future, it will be developed into software and promoted to medical institutions both at home and abroad.
High-res, AI-aided Endoscope Detecting Polyps to Expert Level
Gastrointestinal cancer ranks third among the top ten cancer mortality rates in Taiwan, and early diagnosis and treatment must be achieved through the concept of preventive medicine.
A health management facility operated by SKMH has introduced many cutting-edge physical assessment instruments, such as Fujifilm's CAD EYE series of endoscopes, a high-resolution electronic gastrointestinal endoscope, together with patented AI technology and the exclusive advanced image enhancement system to identify early-stage lesions, enabling doctors to tell where polyps are located and what types of lesions are found. The device provides the technology that the human eye may have missed.
Empowering Medical Teams with VR-and-Generative AI-based Training
SKMH is working with HTC Medical VR to introduce the HTC VIVE virtual reality system to the hospital. Through the various lesson plans provided by HTC Medical VR and the 360-degree virtual training environment, newly recruited healthcare professionals will be guided to make appropriate decisions for different scenarios, quickly master clinical care skills, and improve cross-team integration of care, significantly reducing training time and best preparing staff for work.
Meanwhile, SKMH and HTC have combined generative AI technology through HTC's Virti, an integrated learning and development solution, to rapidly complete different versions of AI virtual patient interaction lesson plans. The technology has now been implemented in SKMH's pharmacy department, allowing pharmacists to practice and interact with virtual patients in real-life scenarios.
VR technology enhances training experience and performance (Photo by SKMH)

★★★More by Shin Kong Wu Ho-Su Memorial Hospital
◎Taiwan-Palau Telemedicine Center
SKMH has been taking part in Palau's healthcare for many years, joining hands with the Palau Ministry of Health to establish a telemedicine center and donating a mobile medical vehicle, combining telemedicine with teleportation and tele-diagnostic technology to jointly create a transnational telemedicine service for Palau, as well as exporting Taiwan's healthcare resources to the rest of the world.
The telemedicine center built at the Palau National Hospital allows residents to send physiological data and test results to a specialist at SKMH for tele-consultation, which will greatly improve residents’ access to healthcare.
◎Customer Service Using GenAI
SKMH's Health Management Center and an affiliated clinic have also implemented HTC's generative AI technology for customer service. The AI lists several frequently asked questions to provide customers with choices and suggestions. The system also collects and analyses the questions asked by users and further optimises the answers to help the public understand the services of the health check centre and the appropriate health check solutions.
◎3D Stereo Monitor Facilitating Doctor-Patient Communication
3D stereo monitors can be used not only in street art, but also in medical institutions as a communication channel between patients and doctors. Using 3D stereo monitors, SKMH presents information and reports in 3D images. This allows written information to be transformed into three-dimensional images, like a virtual reality in front of the patient, which helps to explain the diagnosis whilst facilitating doctor-patient communication.
3D stereo monitors visualises information presented and facilitates doctor-patient communication (Photo by SKMH)

B2B Opportunities with Shin Kong Wu Ho-Su Memorial Hospital
AI in Healthcare
Products/Solutions Partnership wanted
Microsoft AI Copilot- preoperative risk assessment Product development and implementation
High-res, AI-aided GI endoscope Product implementation
GenAI lesson plans for pharmacist training Product implementation
GenAI customer service Product development and implementation
Digital Health
Products/Solutions Partnership wanted
VR Training(HTC VIVE)for newly-recruited staff Product implementation
3D stereo monitor for doctor-patient communication Product development and implementation

Shin Kong Wu Ho-Su Memorial Hospital at Healthcare+ Expo 2023
  • Thursday, 30 November to Sunday, 3 December
  • Booth No. J118 | 1F, TaiNEX 1