100% Made-in-Taiwan Robots Go Global — Smart Hospital Planner MOBISNET

Source: IBMI ( 2025 Healthcare+ Expo Taiwan - Booth No. M329a)

From Taxation to Long-Term Care

Today, Mobisnet has evolved from its roots in taxation to develop ECare, a long-term care system designed for Taiwan. It is also one of the few Taiwanese companies that is expanding from software into the research, development, and manufacturing of medical robotics. The company has successfully entered the Japanese market and is expanding its reach into Southeast Asia, Europe, and the Americas.

Customized Robots Made in Taiwan

Mobisnet began integrating its system with hardware in response to a global crisis. In late 2018, the company introduced Israel's TEMI robot in Taiwan, focusing on developing integrated hardware-software solutions. By late 2019, the COVID pandemic had emerged, and the robot quickly became essential in the fight against the virus, being used for testing, medication delivery, and video consultations.

Liao emphasized the urgent need to develop their own robots. "We couldn't modify existing hardware. Clients wanted taller, heavier, or customized versions, which were not feasible. Therefore, we decided to create our own." As a result, Mobisnet initiated an independent robotics research and development program, producing robots that are entirely made in Taiwan. They independently design the exteriors, develop modules, use Taiwanese components, and integrate their own patient care systems.

Mobisnet currently offers autonomous mobile robot (AMR) chassis modules with load capacities of 50 kg, 100 kg, and 300 kg. The upper structure of these robots can be customized for various applications, including meal and drug delivery, guidance, and audiovisual health education. The modules also feature support for AI recognition, voice interaction, autonomous navigation, and elevator control. These robots have been exported to Japan and have attracted the interest of Toyota's supply chain.

When compared to European and American brands, which are often challenging to modify, and Chinese brands that raise cybersecurity concerns, there are notable advantages in terms of modularity, customizability, API availability, reasonable pricing, and reliable security. This precise positioning has allowed Mobisnet to penetrate the high-end market successfully.

In addition to Japan, the company is expanding into Southeast Asia, Europe, and the US. "We're not forcing our way in; instead, we hope to collaborate with local hospitals to market our entire Taiwan-proven system and robots," Liao noted. Taiwan's integration of innovative technology into clinical practice has the potential to set a benchmark for healthcare in Asia. "Once hospitals see tangible results, they'll be willing to work with us."

A Smart Hospital Planner

As we move towards a future with smart hospitals and at-home healthcare, Mobisnet has helped several hospitals design intelligent service workflows for their new campuses. These projects include the implementation of robots for delivery and navigation, as well as equipment for handling surgical instruments. They are also integrating medical record systems, medication information, and AI-powered alerts.

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